3 common complaints from the customers for poor service:

Need a vehicle for your next trip? Not able to decide which rental service will provide you the best car for the best price? The people usually faces this dilemma whenever they have to go out for a trip and they don’t have their own car for the commutation. It’s not always necessary that what the rental services are claiming gives you the exact facilities. There are several people whose experience is not that good with the rental services.

These are the following issues that have been reported by the customers who borrow the car from the car-sharing service:

  • Addition of extra taxes – The customers raises an issue that in spite of mentioning the cheaper rate on their official sites, they double the final price in the name of different types of taxes. There is no transparency in terms of pricing due to which they have to pay a larger amount from their pockets.
  • Poor quality of car – The delivered car was not that in sound condition as expected. The dirty seat covers, fault in ac and irritating noise from the engine makes the trip of the people a nightmare. To be precise, the fake promise of the standardised service completely left you feel remorse.
  • Insurance problem – The car was not insured and when any damage happens to it, the rental service put all the blame on the customers and are heavily penalised to repay for that act.

As a consumer, we have to inquire for all of the above issues from the rental service while booking a car because if we do not confirm them then at the end, we have to only regret our decision for taking the service from such fraud services.

If you are looking for a qualitative rental service then MONTI GROUP will provide the service to rent a car in Tivat. The cars will be in the perfect condition that gives a good mileage so that the fuel cost will not be high for you and you can enjoy your entire journey without any inconvenience. Call us now!

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